Pharmacy Intelligence
Service performance intelligence for modern pharmacies
Understand how every private service is really performing: demand, bookings, completion, cancellations and revenue, for one pharmacy or an entire group.
Service performance
Every service, measured the same way
Pharmivanta puts each service on a common scorecard so you can compare a travel clinic with a weight-management programme on equal terms and decide where to focus.
- Bookings, completion rate and revenue for each service
- Customer-defined categories and sub-services
- Branch-level and consolidated group views
- Demand trends that show which services are gaining momentum
Service scorecard
Last 90 days, all branches
| Service | Bookings | Completed | Cancelled | Demand |
|---|---|---|---|---|
| Travel vaccinations | 1,842 | 94.1% | 3.2% | +18.6% |
| Weight management | 689 | 97.8% | 1.4% | +26.3% |
| Earwax removal | 1,301 | 91.6% | 5.9% | +2.7% |
| Private consultations | 1,483 | 88.2% | 8.4% | -4.1% |
| Contraception service | 402 | 92.5% | 4.7% | +7.9% |
Booking intelligence
Analyse bookings without replacing your booking system
Connect the booking tools you already use and Pharmivanta turns appointment data into insight: where demand is growing, where no-shows cost you money and which time slots fill first.
- Appointment volume, completion and cancellation rates
- Demand by service, branch, day of week and time of day
- Revenue associated with completed bookings
- Bookly and WooCommerce connectors, plus CSV import
Appointment utilisation
Share of available slots booked, last 8 weeks
| Mon | Tue | Wed | Thu | Fri | Sat | |
|---|---|---|---|---|---|---|
| 9am | 55% | 62% | 48% | 71% | 66% | 92% |
| 11am | 78% | 84% | 69% | 88% | 81% | 97% |
| 1pm | 41% | 46% | 39% | 52% | 58% | 74% |
| 3pm | 63% | 57% | 60% | 67% | 72% | 51% |
| 5pm | 86% | 79% | 83% | 91% | 62% | 18% |
Built for UK pharmacy
Designed around how pharmacies actually work
Private services sit alongside NHS services that differ across the four nations. Pharmivanta is flexible enough to reflect that.
Travel and vaccination clinics
Track seasonal demand, vaccine-mix revenue and clinic utilisation across branches.
Earwax removal
Measure demand, conversion from enquiry to booking and repeat appointments.
Weight management
Follow programme starts, continuation and recurring revenue month by month.
Private consultations
See which consultation types are in demand and which convert into further services.
All four UK nations
Configure service categories to reflect the arrangements in England, Scotland, Wales or Northern Ireland.
No patient data
Analysis uses de-identified booking records only. Clinical records stay in your clinical systems.
Which services can I track?
Any service you offer. Pharmivanta starts with common categories such as travel vaccinations, earwax removal, weight management and private consultations, and you can add, rename or group your own.
Do I need to change my booking system?
No. Pharmivanta reads booking data from Bookly, WooCommerce or a CSV export and never takes bookings itself, so your team keeps working exactly as they do today.
What booking data is imported?
Only what is needed for performance analysis: service, branch, date, status and value. Names, contact details and clinical notes are not imported, and CSV columns that look like personal data are rejected.
Can managers see only their own branch?
Yes. Branch managers can be limited to their own branch, while owners and group administrators see every branch and the consolidated view.
Measure every service on the same scorecard.
Create your account in under a minute and connect your first data source when you are ready.